Order & Contact Info

Shipping

At Herring's, we strive to provide you with a seamless and convenient shopping experience, including a clear and straightforward shipping policy.

Shipping Costs:

  • For orders under $85, a flat rate of $7 will apply for shipping.
  • Orders totaling $85 or more qualify for free shipping.
  • Express 1-2 Day shipping is $20 for all orders.

Order Processing and Shipment:

  • Upon receiving your order, we aim to package and ship it on the same day or the following morning.
  • We utilize reliable carriers like USPS and UPS for shipping.

Estimated Delivery Time:

  • Once your items are shipped, you can typically expect delivery within 3-4 days (standard), 1-2 days (express).

Returns

Return Period:

  • You have a 30-day window to request a return for a full refund in the original form of payment.
  • After 30 days, we offer in-store credit for eligible returns.

Non-Returnable Items:

  • Please note that swimwear and underwear cannot be returned due to hygiene reasons.
  • Additionally, any item that has been worn or washed cannot be returned.
  • For a full list, please view our return policy.

Return Condition:

To qualify for a refund or credit, all items must be returned in the same condition they were shipped.

Return Shipping:

  • We charge a flat rate of $5 for return shipping, except in cases where the return is due to an error on our part.

We strive to make the return process as smooth as possible. If you have any questions or concerns regarding our return policy, please contact our customer support team.

Contact

Have questions or need assistance? We're here to help!

Online Chat:

  • Click the chat icon in the bottom right to connect with our team in real-time.

Phone:

  • Reach out to us by phone at (910) 328-3291 during our business hours.

Email: