Shipping & Delivery Policy
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms: https://herringsoutdoorsports.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
In-store pickup is available for all products in our store. Pickups are available during regular business hours. An email confirmation will be sent to you when your order is processed and ready for pickup. Please bring your order information, confirmation number, or photo ID.
At Herring’s Outdoor Sports, we offer multiple shipping options to help get your order to you as quickly and affordably as possible.
We currently offer:
Free standard shipping may be available on qualifying orders.
We currently ship to Canada using:
International customers are responsible for any customs duties, taxes, or import fees required by their country.
At this time, we do not offer international shipping. We are in the process of getting systems set up to allow us to do so in the near future.
Some bulky items are NOT available for shipping. They are, however, available for in-store pickup. (We do our best to mark all bulky items that are not available for shipping. Herring's Outdoor Sports reserves the right to deny shipping for any item that we consider bulky.)
If delivery is delayed for any reason, we will let you know as soon as possible and advise you of a revised estimated date for delivery.
If there are any delivery issues prior to delivery, please contact us immediately, and we will gladly start a claim or work to resolve the issue.
For issues that occur after delivery, such as lost or stolen items, or any other issues not caused by us, please contact the shipping provider directly to start a claim.
We are not liable for any issues that occur after delivery, including lost or stolen items, unless the issue is due to an error on our part, such as:
To ensure prompt resolution, we ask that customers report any delivery issues within 48 hours of the delivery date. Delayed reports, especially those made more than a week after delivery, significantly limit our ability to assist.
We are committed to addressing and resolving any issues caused by errors on our part and will do our best to help customers within the scope of this policy.
If you have questions about returns, please review our Return Policy.
If you have any further questions or comments, you may contact us by:
Open:
Sunday - Thursday 9-8
Friday & Saturday 9-9
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